Area Divert

Our Area Divert product is a perfect solution for multi sited companies and organisations who wish to offer 1 main contact number.

You may have 3 main sites in the South and North of England and Scotland or you may have a branch, site or dealership in every UK town and city - whatever your UK site distribution, by looking at your callers CLI* Area Call will route the caller seamlessly to their nearest branch.

There are many applications for Area Divert - new car model launch, new brochure launch, any TV advertising campaign, banking, finance, fast food outlets etc.

All Area Divert plans are bespoke and we will work with you designing a plan to ensure maximum calls are handled at the clients' most appropriate branch.

Features

• Bespoke call routing plans - by town and city, by region, by TV region etc
• Lower cost and more manageable advertising campaigns
• Callers routed first time to most appropriate branch
• Improved customer experience
• Reduced need to transfer calls between locations
• Combine with other Diva call routing features to improve customer experience
• On-line web management tool

* CLI - caller line identity; mobile CLIs will be routed to a pre-designated site

Would you like us to call you back?

One of our expert team can call you back at a time that suits you.