Call Recording

At last, an effective method to record phone calls without costly technical investment. At the touch of a button, our unique telephone recording service enables you to record incoming or outgoing calls using your telephone keypad.

Simply by fronting your business with any of our Inbound numbers, you have instant access to flexible and creative network-based recording services, eliminating the need to purchase in-house call recording equipment and negating all associated maintenance issues with such investment.

The Inbound number is connected to your existing telephone number so that when the number is dialled a pre-recorded message is played stating that calls may be recorded for monitoring or training purposes, after which the call is transferred immediately to you. At this point our system instantly begins to record the dialogue and, within minutes of the conversation concluding, automatically saves the recording as a wav file, which can then either be delivered to a designated e-mail or sent to our online playback facility, for retrieval later.

Your outbound calls can also be recorded simply by dialling a pre-designated number. The system presents dial tone and you dial the number required. If the number is valid and the call is answered, both parties are connected and the recording will commence. Any number of outbound calls can be recorded simultaneously by dialling the same number. Within minutes of the conversation concluding, our platform automatically saves the recording as a wav file, which can then either be delivered to a designated e-mail or sent to our online playback facility, for retrieval later.

Features

• Inbound or outbound call recording
• Online playback facility and storage
• Simple to operate 'On Demand' option
• Affordable efficiency
• Automatic delivery of recording to email
• Regulatory compliance
• PIN-based outgoing to monitor usage
• Call Recording available with other features

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One of our expert team can call you back at a time that suits you.