Delivering tailored business telecoms solutions, including International and UK inbound numbers, Gigabit Fibre, SMS and Audio Conferencing, to over 1,000 customers worldwide since 2006.
SMS overview
“We saw an increase in customer retention by using Diva’s SMS messaging solution.”
Oliver Dawson, Cheque Exchange Ltd

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0330 333 0330

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SMS overview

EASY TO SEND, EASY TO READ, HARD TO IGNORE

DivaTxt is a unique business tool. It's so flexible and cost-efficient that its potential uses for your business are literally countless. With our easy-to-use interface, you can enhance productivity whilst using SMS as an effective way to target your customers, contacts and prospects.

So what are you waiting for?

Reach the people you need, exactly when you need to.

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Start texting now!

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TOP 5 REASONSFOR USING SMS


Did you know that 97% of text messages are read instantly? What's more, the response rate is higher than any other form of contact.
SMS is very cost-effective. And if you use it to keep your customers or members informed, you can reduce inbound calls and queries to cut costs.
Texts end up where you want them most — in the recipient's pocket. When you've got something urgent to say, SMS is the way.
Server gone down? Urgent staff meeting? SMS is the fastest way to reach all of your employees and partners.
Haven't you heard? Nobody likes junk mail anymore. Send a targeted SMS instead. It's cheaper, quicker and you can measure the results.

WHY SMS?

improvecustomerservice

CUSTOMER SERVICE

Whether you keep your customers up-to-date with their delivery slot, ask for feedback, or even send personalised messages and seasonal greetings, there are many ways to boost your customer service using SMS.

Great for: Parcel delivery and Courier services, Mail Order, Service Sector
remindernotifications

REMINDERS

Use SMS to send reminder messages such as balance alerts, MOT and service reminders, or policy expiry notices.

Great for: Financial Companies, Automotive, Utility Companies, Travel and Tourism
disasterrecovery

DISASTER MANAGEMENT

Act quickly and efficiently whatever the problem, using SMS to send instant information and updates to staff, customers and partners.

Great for: Keeping staff and general personnel informed about disruptions and inconveniences
marketing

MARKETING

Encourage people to register their mobile phone number via a keyword on a mobile short code. Use your customer data to send bulk SMS messages with tickets, events, promotions, or to boost your brand awareness.

Great for: Retail, Entertainment and Attractions, Travel and Tourism, Charities, Health & Fitness
appointments

APPOINTMENTS

Missed appointments cost money. In fact, according to the NHS, almost 19% of patients fail to attend their appointments. Send SMS reminders to improve your attendance and maximise your profits.

Great for: Healthcare, Veterinary Practice, Hair and Beauty, Automotive
cmmunity

COMMUNITY

Send SMS to notify a large number of individuals in the event of temporary area work, road closures, flood alerts or gas leaks.

Great for: Environmental, Utility Companies, Councils
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