Diva Telecom

WHY SMS?

SMS is widely used by businesses large and small, across all sectors. If you’re uncertain how your business could use SMS, we’ve given you some examples of how our services are used by existing customers.

Know why you should use business SMS? But not sure where to start? No problem! Our team will help create and manage your campaigns. Call the team today on 0330 333 0330.
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MARKETING

Encourage people to register their mobile phone number via a keyword on a mobile short code. Use your customer data to send bulk SMS messages with tickets, events, promotions, or to boost your brand awareness.

Great for: Entertainment and Attractions, Travel and Tourism, Charities
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PROMOTIONS

Use bulk SMS to send discount codes, promotions or BOGOF offers direct to your customer database.

Great for: Retail, Hospitality, Travel and Tourism, Health and Fitness
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CUSTOMER SERVICE

Whether you keep your customers up-to-date with their delivery slot, ask for feedback, or even send personalised messages and seasonal greetings, there are many ways to boost your customer service using SMS.

Great for: Parcel delivery and Courier services, Mail Order, Service Sector
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APPOINTMENTS

Missed appointments cost money. In fact, according to the NHS, almost 19% of patients fail to attend their appointments. Send SMS reminders to improve your attendance and maximise your profits.

Great for: Healthcare, Veterinary Practice, Hair and Beauty, Automotive
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REMINDERS

Use SMS to send reminder messages such as balance alerts, MOT and service reminders, or policy expiry notices.

Great for: Financial Companies, Automotive, Utility Companies, Travel and Tourism
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COMMUNITY

Send SMS to notify a large number of individuals in the event of temporary area work, road closures, flood alerts or gas leaks.

Great for: Environmental, Utility Companies, Councils
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DISASTER MANAGEMENT

Act quickly and efficiently whatever the problem, using SMS to send instant information and updates to staff, customers and partners.

Great for: Keeping staff and general personnel informed about disruptions and inconveniences

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