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Delivering award-winning business telecoms solutions, including International and UK inbound numbers, Gigabit Fibre, SMS and Audio Conferencing, to over 1,000 customers worldwide since 2006.
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“We chose Diva Telecom because of the speed of response from an initial site meeting to receipt of quotation, but more importantly the help and advice given in a professional but friendly way.”
Glenn Broughton, Croso UK Ltd

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NGN

7 Business Benefits of Non Geographic Numbers

In our last blog we looked at Non Geographic Numbers (NGNs) and how they function. In this blog we are going to examine some of the many advantages they can bring to your business.


A non geographic number can bring many benefits to your business. For each different type of non geographical number UK businesses can achieve various different advantages. By choosing the right number, you can increase sales and offer your customers excellent service through a more targeted approach.


(1) Increased Sales Calls


By using a free phone non geographical number, you can generate more calls from potential clients and existing customers. Using a freephone number has been shown to dramatically increase the number of calls you receive, so using these numbers for leads is a great advantage, both to you and your potential new clients.


(2) National Presence


By using a non geographical number UK businesses can gain a national presence. If you are a small business wanting to expand from a local to a national coverage, a UK wide non-geographical number can help.


(3) International Presence


You could take this a step further and use international freephone numbers to attract new overseas business too. An alternative for international voice communications is teleconferencing – available through our Diva Conferencing division.


(4) Fairer Call Charges for National Customers


As non geographic numbers are not attached to a particular geographic area, it means that your customers pay the same amount to call, wherever they are in the country. This is a much fairer way of charging for calls, will encourage UK wide sales and will develop your national customer base.


(5) Cost Effective Operations


By using a non geographical number UK businesses can operate much more cost effectively by call routing to different UK locations. If you have multiple national sites, you can ensure that calls can be sent direct to the best team to deal with the enquiry, be that the sales team, head office, or the customer care centre. You can also maximise resources by optimising this to change depending on the time of day.


(6) Additional Income Stream


Your business could bring in new income with the additional of a revenue generating number, such as 0871 numbers.


(7) Competitive Advantage


Alternatively, you could choose to offer a non geographical number that is cheaper than the one your competitors offer, in order to gain a competitive advantage.


For more information about all the different types of numbers available, please click here or give Diva Telecom a call on freephone 0330 333 0330.



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