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Delivering award-winning business telecoms solutions, including International and UK inbound numbers, Gigabit Fibre, SMS and Audio Conferencing, to over 1,000 customers worldwide since 2006.
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Conference Calling: The Basics

Conference calling can bring huge benefits to businesses, including huge cost savings on travel and accommodation, improved and more regular communications and environmental benefits. A conference call allows you to connect with a large number of people worldwide for minimal outlay and in a very short amount of planning time.

However, some organisations do not currently utilise phone or online conferencing services due to a lack of knowledge about the kinds of services on offer, the technical requirements and expertise needed (which are minimal, and as easy as a couple of clicks of a mouse), and the benefits that these services could bring to their organisation.

With key business objectives in mind, we’ll be exploring what conference calling services involve and how they work over the coming months, starting with the basics and building up to more detailed information later on.

What is a Conference Call?

In an increasing busy world, arranging face-to-face meetings can be extremely difficult. Waiting until all interested parties are available for a face-to-face meeting can hold projects up and cause delays. Conference calling is the perfect solution.

Conference calls involve a number of people in different locations, who all connect to each other to engage in talking in the same telephone (or online) conversation. Conference calls are live, allowing all members of the conferencing call to contribute to the same telephone conversation in real time.

How Does It Work?

During a conference call, invited attendees ring a number supplied by the meeting organiser from the conferencing service supplier. They then have to enter a numerical code to access their particular conference call (again, supplied by the organiser). They will then be invited to join the conference call. Once everyone has arrived, all conference call participants can talk to everyone else on the line. The conference call ends when all participants have logged out of the call by putting the phone down. The meeting organiser or an assigned administrator should open and close the call, by being the first to log in, and the last to sign out.

With this basic overview covered, we will next time move on to the benefits of conference calls, and later take you through a step-by-step guide to making a conference call.



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