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Delivering award-winning business telecoms solutions, including International and UK inbound numbers, Gigabit Fibre, SMS and Audio Conferencing, to over 1,000 customers worldwide since 2006.
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“We chose Diva Telecom because of the speed of response from an initial site meeting to receipt of quotation, but more importantly the help and advice given in a professional but friendly way.”
Glenn Broughton, Croso UK Ltd

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SMS

First Class SMS Tips: Travel and Tourism Industry

Sending an SMS to customers is one of the most effective marketing tools around!


The Travel and Tourism industry love text messaging because it is quick, simple and direct. With 97% of text messages being read immediately, why isn’t your marketing campaign in the pockets of your customers?


What are the benefits for the travel industry using an SMS service?


Booking Reservation Confirmation


When a customer has booked one of your services, it’s easier for you and your customer to send a booking confirmation number to their mobile phone. Customers then have the comfort of knowing that a record of their reference number has been received. This is particularly important if the internet isn’t available to view emails – a back-up can always be handy!


Delays


When your business has been informed that there is an unavoidable delay with a travel service, the last thing you want to be doing is wasting more time updating your customers individually. You can avoid call costs by sending one simple bulk SMS. This cost-effective tool can reach your customers quickly and effectively.


Special Offer Alert


Keep your customers up-to-date with the latest offers, coupons and discounts. Printing and distributing flyers can be costly and time consuming – save the environment by sending a text instead.


Wishing Your Customers a Safe Trip!


Even if you don’t need to update your customers with travel delays, just wishing them a safe journey can go a long way! You will build up good relationships with your customers and they are more likely to recommend you in the future.


You can start a conversation with thousands of people by using bulk SMS; email to SMS; and boosting campaign response rates with short codes. Messages can be sent from an easy-to-use, web based platform or any other device that suits you.


If you would like to find out more on how you could benefit from our SMS service, give Diva a call today on 0330 333 0330.



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