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Delivering award-winning business telecoms solutions, including International and UK inbound numbers, Gigabit Fibre, SMS and Audio Conferencing, to over 1,000 customers worldwide since 2006.
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Gigabit Fibre transforms Pen-Life’s business


Pen-Life, Diva Telecoms sought-after client, is a 25-year-old firm of independent financial advisers who are now proudly part of the Gigabit City Leeds revolution.

Here’s how adopting ultrafast speeds has future-proofed their company…

Stopping the Slowdowns

In order for their business to run efficiently, Pen-Life need reliable access to client information – quickly. All of their confidential client records are held in their back office database and, having moved to a cloud based system with 28 users, their existing 40mb/s connection would grind to a halt whenever simultaneous access to the database was attempted…

Not exactly ideal, is it?

 “The surprising thing we found out is that 40mb/s is actually quite a good connection when compared to what most other SMEs have – and we were really struggling with it.”

– Philip Mutter, Pen-Life Co-Owner.

It’s easy to identify how having access to stable, high speed yet affordable business broadband would benefit their workforce efficiency – especially as Pen-Life also required more bandwidth for the rising number of applications that were run in the cloud…

So it was decided.

In order for the overall functionality of the company to prosper – both now and in the future – a connectivity transformation had to occur.

The Gigabit Fibre Touch

As an existing Diva Telecom client, Pen-Life were among the first to hear that we’d become City Fibre’s chosen B2B Leeds delivery partner of Gigabit City Leeds:

“We have been working with Diva Telecom for a while now and have happily used them for our general business telecoms. When we were made aware of the Gigabit service and the speeds being available locally, we jumped at the chance to take up their pure fibre connectivity.”

It’s no secret – we, Diva Telecom, are on a mission to improve the productivity and competitiveness of Leeds businesses city-wide by helping them gain access to ultrafast Gigabit Fibre – an internet network not to be superseded. It therefore goes without saying that we were excited to work with Pen-Life to help them improve the way their business operates on a daily basis.

Affordable Success 

With the successful implementation of Gigabit Fibre firmly in place, what was Pen-Life’s verdict? Let’s find out…

“The cost is considerably cheaper than a leased line solution and that really stood out to us. The reliability of the service has had a massive impact on our business, especially when compared to our previous connection… Everybody in our business can now access web applications without the slow-down we used to experience. The difference that a Gigabit connection has made to our company is incredible.”

With Gigabit Fibre underpinning their client database and cloud applications, Pen-Life are now firmly poised for even greater success.

Now it’s your turn  

Over to you! To see how your business can benefit from ultrafast connectivity please call us on 0330 333 0330 or email It could be a game-changer…



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