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NUMBER HACKS FOR BUSINESSES
Blog originally published on LinkedIn, by our MD Erica Lewis.
It is no coincidence that I chose the strapline “Strength in Numbers” for my business Diva Telecom. Not only does it reflect our ethos of working closely with our clients and being an extension of their team, it also highlights the vast telecoms expertise our consultants hold, which is key to our success. But primarily, the strapline emphasises our passion for telephone numbers, and I would like to share with you some powerful ways they can help your business thrive:
Is your business not receiving as many incoming calls as you would expect?
By offering callers an 0800 freephone number you can increase call volumes and give your business a professional image. You could also buy multiple 01 and 02 local numbers to attract calls from target areas and give the appearance of a larger company, without having multiple offices.
On the other hand, an 0330 UK-wide, non-geographical number will provide your organisation with a national presence, with calls being charged at local call rates.
Have you thought about expanding your market reach abroad?
As specialists in international numbers we can find you a local number in over 60 countries and 10,000 cities around the world, giving your business a global presence without the cost of a physical office. We also offer Toll Free numbers, which are free to call for your international prospects. Calls are routed to the phone number of your choice, be it your office phone, mobile or outsourced call centre.
Another reason to choose a Diva telephone number or port your existing number over to us, is that all our numbers come with a host of call handling features, many of which are part of the rental. Below are just two features, but there are many more, so speak to one of our consultants, to find the right solutions for your business.
Have you considered how your bottom line would be affected if your phone lines went down?
By pre-building a disaster recovery plan, your business will have seamless continuity, with calls being instantly redirected should the worst happen, be it a natural disaster, power outage or any other business disruptions. Your business can continue to function as normal until your lines are restored, ensuring customer satisfaction and no loss of revenue.
Are you aware of the number of calls you are missing and how much these are costing your business?
Track your incoming calls with real time and historical statistics providing your business with an in-depth knowledge of dropped or missed calls, length of queue times, plus much more. With that knowledge you can ensure you have more staff working during peak times, or implement routing options so your business’ incoming calls reach the right person, vastly improving business productivity.
Each business is individual, which is why I would suggest getting in touch with myself or my team of consultants who also have a wealth of expertise and will be able to recommend the right solution for your business.
Call us now on 03330 333 0330 or email firstname.lastname@example.org
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