Dependent on size and requirements, a Diva Cloud system can be set up between 2 hours to 2-3 days.
Yes – they can ported onto the cloud platform.
A single number can take approximately 5 working days. A telephone number with ddi’s (direct dial in numbers) can take 20 working days.
Yes – providing they are a compatible make and model – please refer to this list of current compatible handsets here.
Not necessarily – handsets are available on either a rental or purchase option.
Yes – providing they are compatible IP conference phones. A list of current compatible handsets is available here.
Yes – personalised welcome messages can be provided along with on hold music.
Yes – the Diva Cloud system provides all the main features of an on-premise system.
It depends – please cross check with this list of current compatible CRM’s.
Yes – remote workers, field staff, national and international offices can all be part of the same system.
You will need to ensure you have a sufficient internet connection – the recommended minimum bandwidth requirements are available here. The handsets also require power so you will need either a PoE (power over ethernet switch) or power packs for the handsets. Also ensure that your internal cabling is CAT5 minimum.
Yes – as long as you have a good broadband or leased line service, as all Cloud systems are only as good as the connections they run over.